UCN, Inc., the market leader in on-demand contact center software, has signed an agreement for inContact® Echo® with a rapidly-growing energy services company. The new customer has hundreds of agents at multiple contact center sites.
Previously the company tracked customer satisfaction levels by having the agent ask direct questions during the call. The company found they [...]
There’s a new player fueling the alternative energy market and it’s picking up speed as fossil fuels continue to fall short. Camelina, an oilseed crop in the same family as mustard, is currently being grown throughout the United States and Canada and crushed to produce biodiesel by Great Plains – The Camelina Company.
With several crushing [...]
U.S. stocks were set for a higher open on Monday as merger activity and solid earnings, including Exxon Mobil, overshadowed concerns about the possible spread of unrest in Egypt to other parts of the Middle East.
Alpha Natural Resources said on Saturday it agreed to a $7.1 billion deal to buy Massey Energy Co, which [...]
Fourth quarter electricity costs will soon be falling by more than 21 percent for some of the state’s largest businesses after NSTAR secured contracts that are significantly lower than current rates. Under Massachusetts law, NSTAR buys electricity through a competitive bidding process on behalf of customers who receive their supply through the company’s Basic Service [...]
Titan Energy Worldwide, Inc. announced that its subsidiary, Titan Energy Systems, has been awarded a contract to supply two emergency power generators in a state-of-the-art modular design to W.W. Grainger, Inc., the leading broad line supplier of facilities maintenance products in North America. Titan Energy Systems is a full line sales and service provider of [...]
Applied LNG Technologies USA, LLC announced an agreement to supply liquefied natural gas (LNG) to Border Valley Trading for use in their new fleet of LNG fueled trucks used in the distribution of their feed products.
Border Valley, founded with a primary goal of becoming the best export forage company in the industry, is now one [...]
El Maniel International Inc. announces today that its gold trading subsidiary, EMLL Mining Limited has received its Gold Buyer’s License as issued by the Precious Minerals Marketing Company Limited (PMMC). PMMC is responsible for the purchase and marketing of the precious minerals with head offices located in the Diamond House building in Accra adjacent to [...]
No injuries were reported due to a gas leak at a Texas City, Texas, refinery that forced the evacuation of nearby homes on Saturday, a city official said.
Production at Marathon Petroleum Corp’s 76,000-barrel-per-day capacity Texas City oil refinery, located about 50 miles south of Houston, was unaffected by the leak, said Marathon spokesman Robert Calmus.
Residents [...]
The Department of Water Resources (DWR) today announced an initial allocation of 15 percent for water delivery to the State Water Project (SWP) contractors in 2009.
“This further dramatizes the urgent need for additional investments in water storage and conveyance infrastructure to assure an adequate and reliable water supply,” said DWR Director Lester Snow. “The uncertainly [...]
NiSource Inc. has completed the previously announced sale of Northern Utilities Inc. and Granite State Gas Transmission Inc. to Unitil Corporation for $160 million plus $41.6 million for working capital, including approximately $33.9 million of natural gas storage inventory.
“The successful sale of these assets puts NiSource into a position to focus even more closely on [...]